Increasing Institutional Agility with Performance Support (When training just doesn’t work)!

Matt Baker

Executive Director, BEENET



There are unpredictable, unrelenting, and unforgiving changes in the environment confronting institutions today. To survive, institutions must become increasingly adaptive in how they learn, unlearn, and relearn in the workplace. Traditional approaches to staff training fall short of addressing the full range of efforts required to gain and sustain effective performance. In order to sustain high levels of adoption and effective performance, institutions require the right methodology and a performance support technology infrastructure.  As a result, they are able to learn and adapt to the speed of change and spend more time in teaching.

This session will:


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